Positive reviews on your website and online listings, like Google, Yelp, Healthgrades and Facebook equal more customers.
Asking for reviews is an ongoing priority. Potential customers and search engines, such as Google, see more posts as a better indicator of an active, vibrant business. They are looking for a service that has an established reputation, and a history of satisfied clients. In order to remain competitive, you need to have recent posts as well. A review from 2010 isn’t going to be of much value to your business in 2016.
It doesn’t have to be. If you want great reviews for your business, consider using an automated system to get you results.
We offer a simple solution, ReviewLink. With ReviewLink, all you need to do is enter the customer’s first name and their email or cell phone number. The system takes care of sending out requests for reviews to your recent clients.
The message to your customers is a simple one too. It asks them, “Would you recommend this business? YES or NO.”
- If they respond YES, they are given the chance to give a star rating, and add any additional comments. This information is posted online.
- If they respond NO, they are sent a message that asks why they were unhappy with your service.
Worried about negative reviews?
You don’t have to be. With ReviewLink, only positive reviews – those with 4 or 5 star ratings – are posted. Not-so-positive ratings, with 3 or fewer stars, are directed back to your office for further action, allowing you to resolve any issues that may reflect poorly on your service. The resulting interaction equals improved customer service!
How do I get ReviewLink for my business?
Send us an email, or give us a call at (888) 494-4209 and we can show you easy it is to help your business grow.